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Excellent Technical Support

Posted: Fri Feb 23, 2018 12:08 am
by WB5AGF
I was going-around-in-circles with my RSP1A Receiver (see my tale-of-woe here : https://www.sdrplay.com/community/viewt ... =11&t=3000) and then I sent in a request for assistance to the SDRplay Support Helpdesk Team.

Steve Brightman, who is located only a few miles from me (so we can both 'see' the same AM broadcast spectrum), quickly replied and in two days of intense back-and-forth messaging the problem was 'fixed' - though precisely what-it-was ... that's still a mystery.

- Paul, WB5AGF
. (on the north side of Dallas)

Re: Excellent Technical Support

Posted: Sat Feb 24, 2018 7:14 am
by Fractal1
Have to agree with that, Over the years, second to none.